Privacy Policy

Hi, I’m Saleh Muhammad (Kuwaiti citizen and founder of KuwaitsExpat.com). I’ve lived outside Kuwait for over 10 years, and I know how much people rely on clear information when they’re dealing with Civil ID issues, META bookings, biometrics, residency steps, and telecom processes. Just as we take accuracy seriously, we also take your privacy seriously.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have.

1) Information We Collect

We collect information in two main ways: information you give us and information collected automatically when you use the site.

A) Information you provide to us (Personal Information)

You may choose to share personal information when you:

  • contact us through a form or email
  • subscribe to our newsletter (if available)
  • send feedback or corrections

This may include:

  • your name (if you provide it)
  • email address
  • the content of your message
  • any details you include voluntarily (for example, the problem you’re facing)

Please do not send sensitive personal data (e.g., Civil ID number, passport number, OTP codes, bank details). If you accidentally send sensitive info, tell us and we will work to remove it where possible.

B) Information collected automatically (Non-Personal / Usage Data)

Like most websites, we may automatically collect certain data such as:

  • IP address (often used for security and basic analytics)
  • approximate location (city/country level)
  • browser type and device information
  • operating system
  • pages visited, time spent, clicks, referring pages

This data helps us understand which guides are useful and where people get stuck, so we can improve the site.

2) Cookies and Similar Technologies

KuwaitsExpat.com may use cookies (small files stored on your device) and similar technologies to:

  • keep the site working properly
  • remember basic preferences
  • measure traffic and performance
  • improve user experience

If we use analytics tools (for example, website traffic measurement services), they may also set cookies to generate aggregated statistics.

Your choice: You can disable cookies in your browser settings. Some parts of the site may not work as smoothly if cookies are blocked.

3) How We Use Your Information

We use collected information to:

  • operate, maintain, and improve the website
  • reply to your questions, requests, or correction reports
  • personalize content where helpful (for example, improving guides based on common reader issues)
  • send updates or marketing emails only if you opted in
  • protect the site from spam, fraud, or misuse
  • comply with legal obligations if required

We do not sell your personal information.

4) When We Share/Disclose Information

We may share information only in limited situations:

A) Service Providers

We may use trusted third-party services to help run the website (for example, email delivery, hosting, analytics, spam protection). These providers only receive the data they need to perform their service and are expected to protect it.

B) Legal Requirements

We may disclose information if required to do so by law, court order, or legal process, or to protect the rights and safety of our users and the website.

5) Your Privacy Choices and Rights

You can:

  • unsubscribe from emails anytime using the link in the email (if newsletters are enabled)
  • disable cookies in your browser settings
  • request access, correction, or deletion of personal data you sent us (where applicable)

To make a request, contact us using the details in the “Contact Us” section below.

6) Data Security and Retention

We take reasonable security measures to protect your information from unauthorized access, misuse, or loss. No method of online transmission or storage is 100% secure, but we aim to use good practices and limit data access.

We keep personal information only as long as needed to:

  • respond to you
  • maintain records for site operations
  • meet legal obligations (if any apply)

7) Children’s Privacy

KuwaitsExpat.com is not intended for children under 13. We do not knowingly collect personal information from children.

8) Changes to This Privacy Policy

We may update this policy as the website grows or tools change. When we update it, we’ll revise the effective date at the top.

9) Contact Us + Our Team

If you have any questions about this Privacy Policy—or you want to report a privacy concern—contact us at:
Email: sobankhan03065596559@gmail.com

You can also send feedback directly to our team:

  • Saleh Muhammad (Founder)
  • Ibrahim Javed (Research & Verification)
  • Asif Khan (Telecom & Expat Support)